Uber is gearing up to significantly expand its technology workforce in India, with plans to double its current numbers within the next three to five years. This strategic move underscores the company's recognition of India as a critical hub for technological innovation and development. The announcement signals a major commitment to the Indian market and highlights the country's growing importance in Uber's global operations.

Since establishing its Indian technology hub in 2014, Uber has witnessed substantial growth, fueled by the availability of high-quality engineering talent. The company's India tech centers in Bengaluru and Hyderabad play a crucial role in driving world-class innovations by launching products and services globally. These centers handle critical functions for Uber such as rider engineering, Eats engineering, Infra tech, data, Maps, Uber for Business, fintech, customer obsession, and growth and marketing, among others. The expansion will allow Uber to further leverage the expertise and capabilities of Indian engineers, data scientists, and program managers.

Uber's commitment to India extends beyond just talent acquisition. The company is actively investing in various initiatives to strengthen its presence and cater to the unique needs of the Indian market. One notable example is Uber's partnership with the Open Network for Digital Commerce (ONDC) to offer metro ticket booking within its app, starting with the Delhi Metro. This feature enables users to plan journeys, purchase QR-based tickets, and receive real-time updates, all without leaving the Uber app. Furthermore, users can seamlessly book an Uber ride to the station, encouraging the use of public transport. Uber aims to extend metro ticketing to three more Indian cities by the end of 2025.

Uber is also preparing a B2B logistics service via ONDC, enabling businesses to leverage Uber's delivery network without owning fleets, thereby boosting operational agility. In addition to ONDC, Uber is also focused on building a green ecosystem in India. Uber has launched Uber Green in Delhi, Mumbai, and Bengaluru. The new business allowed passengers to opt for all-electric, zero-emission vehicles through the app, marking a significant step towards on-demand EV mobility in India.

Uber's CEO, Dara Khosrowshahi, has emphasized the company's vision for India as a market with enormous potential. Uber wants to quicken an expansion into the cheaper but potentially larger market for two- and three-wheeled rides in India, extending a long-running rivalry with local provider Ola. He has also spoken about how Uber was trying out services from scooters to motorbikes in what he called his “toughest market,” providing a model for expansion in other countries.

While Uber sees immense opportunities in India, it also acknowledges the challenges of operating in a price-sensitive and demanding market. Despite these challenges, Uber remains committed to investing in India for the long term, recognizing the country's strategic importance in its global growth strategy. The planned expansion of its technology workforce is a testament to this commitment, paving the way for further innovation and development in the Indian market and beyond.