Mudrex, a prominent global crypto investment platform, has recently launched an upgraded version of its flagship loyalty program, Mudrex Alpha. This revamped program introduces a six-tier system designed to provide users with some of the lowest trading fees in India, aiming to make crypto investment more accessible and rewarding. The new structure became effective on June 4, 2025, and is available to all Spot and Futures traders on the platform.
The upgraded Alpha program focuses on rewarding users based on their trading activity. Benefits are assigned according to a user's 30-day trading volume across either Spot or Futures trading, whichever is higher. This approach ensures that both frequent and high-volume traders can benefit from the program. Depending on their tier, users can now enjoy a range of enhanced benefits, including reduced trading fees, zero-fee INR withdrawals (a reduction from the previous standard 1%), priority customer support, advanced research insights, and exclusive access to events and educational content.
One of the most significant advantages of the upgraded program is the reduction in trading fees. Rates now drop as low as 0.03% for Futures trading and 0.12% for Spot trading, positioning Mudrex as a leader in offering competitive rates within the Indian crypto market. This fee reduction is expected to attract more traders to the platform and encourage higher trading volumes. The tiered system introduces a well-structured loyalty framework that directly aligns with users' trading behavior, creating a clear incentive for increased platform engagement.
In addition to lower fees, the Mudrex Alpha program enhances customer support. Response times have been optimized across all tiers, ranging from a 12-hour window to priority resolutions within one hour. Top-tier members also benefit from dedicated relationship managers, providing personalized assistance and guidance. This improved support system addresses a critical need in the crypto market, where timely and reliable customer service can significantly impact user experience and trust.
The introduction of zero-fee INR withdrawals is another notable benefit, eliminating a previous barrier for users and making it easier to manage their investments. Furthermore, the program offers exclusive access to advanced research insights, events, and educational content, empowering users with the knowledge and resources they need to make informed trading decisions.
Edul Patel, Co-founder and CEO of Mudrex, highlighted that the upgraded Alpha program is a direct response to user concerns about high fees, limited support, and lack of trust in the crypto market. By addressing these pain points, Mudrex aims to make crypto more accessible, secure, and rewarding for everyone. This initiative also solidifies Mudrex's position as a leader in India's evolving crypto ecosystem.
The launch of the upgraded Alpha Program is particularly timely, as Indian investors actively seek to diversify their portfolios amid global macroeconomic shifts and increasing crypto adoption. By offering lower fees, faster support, and a transparent loyalty system, Mudrex is taking a significant step towards democratizing crypto investment and fostering greater participation in the market.
