Bengaluru, the city once envisioned as India's technological সমাধান কেন্দ্র, now finds itself grappling with a problem of its own making: an unrelenting traffic crisis. Commuters are increasingly vocal about what they describe as a "normalised" crisis, a daily ordeal that drains productivity, tests patience, and casts a shadow over the city's reputation.
For decades, Bengaluru has attracted businesses and talent from across the globe, transforming into a hub for IT and innovation. However, this rapid growth has come at a cost. The city's infrastructure has struggled to keep pace, resulting in a transportation network that is strained beyond its limits. The result is crippling infrastructure and a lack of a robust mass transit network which have led to the city having some of the worst average commute times in the world.
The numbers paint a stark picture. In 2024, Bengaluru was the third-slowest city in the world for traffic, according to the TomTom Traffic Index. The average time to travel 10 km was a staggering 34 minutes and 10 seconds, an increase of 10 seconds compared to 2023. Commuters lost an average of 117 hours during rush hour. These figures highlight the immense time and economic costs associated with Bengaluru's traffic congestion.
The causes of the crisis are multifaceted. Unplanned urban development has put immense pressure on civic infrastructure, leading to frequent flooding and damage to roads. Studies reveal that Bengaluru has lost a staggering 88% of its green cover in recent decades, replaced by concrete structures that exacerbate flooding by reducing the city's capacity to absorb rainwater. Construction on former lake beds and clogged drains have further worsened the situation.
The government's response has been a mix of ambitious projects and reactive measures. Initiatives like extending the Namma Metro and constructing a suburban rail network are underway, but their impact remains to be seen. A contentious plan to build a network of tunnel roads is also being pushed, but it has faced criticism and skepticism. In the meantime, the Bruhat Bengaluru Mahanagara Palike (BBMP), the city's municipal body, has been criticised for failing to maintain roads and drainage systems.
The recent ban on bike taxis, enforced in June 2025, has added another layer of complexity to the traffic woes. While intended to address safety concerns and regulate transport services, the ban has eliminated a crucial affordable transport option for many commuters. With ongoing roadworks, narrow lanes, incomplete infrastructure, and an unreliable public transport system, bike taxis had become a vital solution for navigating the chaos. Public anger is growing, with many residents lamenting the increased commute costs and disruptions to their daily routines. The Karnataka High Court had directed the state government to develop a regulatory policy for bike taxi operations, but that deadline has passed without any official guidelines being released.
The consequences of Bengaluru's traffic crisis extend beyond mere inconvenience. Businesses are considering options beyond the city due to the infrastructure woes, which could have serious economic consequences for Karnataka. The frequent flooding and poor road conditions directly impact business operations, especially along critical routes like the Outer Ring Road, home to numerous IT parks.
The situation demands a comprehensive and coordinated approach. Experts emphasize the need for better urban planning, improved public transportation, and sustainable infrastructure development. Addressing the root causes of flooding, such as encroachment on lake beds and clogged drains, is also crucial. Moreover, reforms within the BBMP are needed to improve its efficiency and effectiveness.
As Bengaluru continues to grow, finding a solution to its traffic crisis is essential for maintaining its status as a global tech hub. The city's ability to address this challenge will determine its future and ensure that it remains a desirable place to live and work.