Pharmacies Must Implement QR Codes for Mandatory Side Effect Reporting as Ordered by the Government.

In a move to bolster drug safety and enhance public participation in pharmacovigilance, the Indian government has mandated the display of Quick Response (QR) codes at all pharmacy retail and wholesale stores across the country. This directive, issued by the Central Drugs Standard Control Organization (CDSCO), aims to make it easier for citizens to report any adverse drug reactions (ADRs) they may experience.

The new rule, effective immediately, requires all pharmacies to prominently display a dedicated QR code linked to the Pharmacovigilance Programme of India (PvPI). Additionally, pharmacies must also display the PvPI toll-free number: 1800-180-3024. Licensing Authorities of States and Union Territories will ensure pharmacies comply.

For many years, reporting an ADR has not been easy for the average person. The QR code provides easy access to the indigenous PvPI Adverse Drug Reaction Monitoring System (ADRMS), allowing individuals to instantly report suspected adverse events online for investigation. The goal is to ensure that any safety concerns are quickly communicated from the patient to the relevant authorities.

The government hopes that this initiative will empower both the public and healthcare professionals to contribute to a more comprehensive understanding of drug safety. By making ADR reporting more accessible, the CDSCO aims to improve patient safety and strengthen the national pharmacovigilance program. Recognizing retail pharmacies as physical locations to report ADRs is a significant step that will greatly benefit future drug oversight.

The implementation of QR codes is expected to streamline the process of identifying and addressing potential risks associated with medications. The information gathered through this system can lead to practical recommendations and inform decisions about drug availability, ultimately protecting public health. Moreover, the availability of extensive information through QR codes can help prevent the circulation of substandard drugs.

The QR code will facilitate the tracking of medication throughout the supply chain, ensuring the authenticity of drugs. This initiative aligns with global trends in pharmaceutical regulation, where QR codes are increasingly used to enhance product identification and verification. The EU, for example, requires QR codes on medicinal packaging to allow for the identification and authentication of products.

The benefits of using QR codes on medication packaging extend beyond safety reporting. They can also provide patients with up-to-date drug information, including the drug's name, manufacturer, batch number, and other relevant details. Additionally, QR codes can be used to connect patients with mobile apps that provide medication reminders and facilitate direct communication with pharmacies.

By providing easy access to information and reporting mechanisms, the government is taking a proactive approach to ensure the safety and well-being of its citizens. The success of this initiative hinges on public participation, and individuals are encouraged to report any suspected ADRs, regardless of whether they do so through the QR code or the toll-free number.


Written By
Hina Joshi is a political correspondent known for her nuanced understanding of leadership, governance, and public discourse. She approaches every story with fairness, curiosity, and precision. Hina’s insightful reporting reflects her commitment to truth and balanced journalism. She believes powerful narratives come from empathy as much as expertise.
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