WhatsApp users worldwide experienced an outage on Thursday, July 24, 2025, leaving many unable to send messages or upload statuses. Reports of the service disruption began surfacing around 11:00 PM, with users flocking to platforms like Downdetector to report issues.

Downdetector, a website that monitors service outages, received over 1,000 complaints from WhatsApp users around 11:20 PM. According to the reports, the majority of users, about 85%, were facing problems with sending messages, while 13% reported issues with the app itself. Some users also reported that they could not update their statuses or add stories.

The outage appears to be widespread, with reports coming in from users around the globe. While the cause of the outage remains unclear, it is not uncommon for popular platforms like WhatsApp to experience occasional disruptions. These can be caused by a variety of factors, including server issues, network problems, or software glitches.

WhatsApp has not yet released an official statement addressing the outage. In the meantime, users are left with limited options but to wait for the service to be restored.

This is not the first time WhatsApp has experienced an outage. On Wednesday, July 9, 2025, the service was down for approximately 52 minutes. In April 2025, users reported issues sending messages.

While the current outage is ongoing, there are a few steps users can take to troubleshoot potential problems on their end:

• Check your internet connection: Make sure you have a stable Wi-Fi or mobile data connection. Try switching between Wi-Fi and mobile internet to see if that resolves the issue.
• Restart the app: Close WhatsApp completely and then reopen it. This can sometimes resolve minor glitches.
• Update WhatsApp: Ensure you have the latest version of the app installed from the Google Play Store or Apple App Store.
• Restart your device: Rebooting your smartphone can refresh network settings and resolve connectivity issues.
• Clear WhatsApp cache: Clearing the app's cache can free up storage space and potentially resolve performance issues. On Android, go to Settings > Apps > WhatsApp > Storage > Clear Cache.

It is important to note that WhatsApp routinely updates its software, and older devices may no longer be supported. As of June 1, 2025, WhatsApp stopped working on several older smartphones that do not meet the minimum system requirements. iPhones must run iOS 15.1 or later, and Android devices need at least Android 5.1. Users with older devices may need to update their operating system or upgrade to a newer device to continue using WhatsApp.