Following the Air India Flight AI171 crash in Ahmedabad on June 12, 2025, allegations have surfaced regarding the misidentification of victims' remains, causing immense distress to families in the United Kingdom. While investigations are underway, Indian authorities maintain that all protocols were followed with "utmost professionalism" and dignity.
The Allegations Families of at least two victims claim that the bodies repatriated to them were misidentified. DNA tests conducted after the return of the remains reportedly revealed mismatches, raising serious doubts about the accuracy of the initial identification process. In one instance, a family was forced to cancel funeral arrangements after being informed that the coffin contained the body of an unknown person. Another family reportedly received a single coffin containing the commingled remains of two individuals, requiring separation before the funeral could proceed. James Healy, a lawyer representing the British families, stated that 12 to 13 sets of human remains were sent to the UK following the crash.
Official Response India's Ministry of External Affairs (MEA) has responded to the allegations, stating that it is working closely with UK authorities. MEA spokesperson Randhir Jaiswal asserted that the identification of victims was carried out according to established protocols and technical requirements. He emphasized that "all mortal remains were handled with utmost professionalism and with due regard for the dignity of the deceased".
Investigation and Challenges Air India, now owned by the Tata Group, has acknowledged the ongoing investigation into the alleged mix-up but has not yet issued a formal confirmation regarding the reported misidentification. Sources suggest that in severe aviation accidents, body tissues may fuse, complicating DNA results and potentially leading to discrepancies. DNA sampling was conducted by the government civil hospital in Ahmedabad, and Air India was not involved in identifying or handling the mortal remains. The remains were flown to the UK via Air India Cargo, with logistics managed by Kenyon International, a global emergency response firm. Dr Fiona Wilcox, the coroner for West London, has ordered DNA testing of every repatriated body to confirm their identities, ensuring they match samples provided by the families.
Accusations of Coercive Tactics In a separate matter, Air India has faced criticism for its handling of compensation. Stewarts, a UK law firm, accused the airline of using coercive tactics to pressure grieving families into completing complex legal documents without adequate explanation or legal guidance. These forms allegedly contained legally significant terminology that could be used against families. Air India has denied these allegations, calling them "unsubstantiated and inaccurate".
Victims and Aftermath The Air India flight AI171, a Boeing 787-8 Dreamliner, crashed shortly after takeoff from Ahmedabad, killing 241 of the 242 passengers and crew on board. Nineteen people on the ground also died, and 67 were seriously injured. The Aircraft Accident Investigation Bureau (AIIB) preliminary report indicated that the fuel supply to both engines was cut off almost simultaneously, causing confusion in the cockpit. As the investigation continues, families are calling for greater transparency and accountability to ensure dignity and accuracy in such sensitive procedures.
