WhatsApp users worldwide experienced an outage on Thursday, July 24, 2025, leaving many unable to send messages or upload statuses. Reports of the service disruption began surfacing around 11:00 PM, with users flocking to platforms like Downdetector to report issues.
Downdetector, a website that monitors service outages, received over 1,000 complaints from WhatsApp users around 11:20 PM. According to the reports, the majority of users, about 85%, were facing problems with sending messages, while 13% reported issues with the app itself. Some users also reported that they could not update their statuses or add stories.
The outage appears to be widespread, with reports coming in from users around the globe. While the cause of the outage remains unclear, it is not uncommon for popular platforms like WhatsApp to experience occasional disruptions. These can be caused by a variety of factors, including server issues, network problems, or software glitches.
WhatsApp has not yet released an official statement addressing the outage. In the meantime, users are left with limited options but to wait for the service to be restored.
This is not the first time WhatsApp has experienced an outage. On Wednesday, July 9, 2025, the service was down for approximately 52 minutes. In April 2025, users reported issues sending messages.
While the current outage is ongoing, there are a few steps users can take to troubleshoot potential problems on their end:
It is important to note that WhatsApp routinely updates its software, and older devices may no longer be supported. As of June 1, 2025, WhatsApp stopped working on several older smartphones that do not meet the minimum system requirements. iPhones must run iOS 15.1 or later, and Android devices need at least Android 5.1. Users with older devices may need to update their operating system or upgrade to a newer device to continue using WhatsApp.
