Indian Railways is streamlining its reservation system, with a focus on early morning trains. The goal is to finalize reservation charts for these trains by 9 PM the previous night. This initiative aims to provide passengers with greater clarity and convenience.
Current Charting Process
Previously, the standard procedure involved preparing reservation charts four hours before a train's departure. A final chart would then be prepared 30 minutes before departure. For early morning trains (those departing between 4 AM and 11 AM), the chart was generally prepared the previous night.
The 9 PM Finalization Target
The move to finalize reservation charts by 9 PM for morning trains is intended to give passengers ample time to plan their journeys. Knowing their reservation status well in advance allows passengers to make alternative arrangements if their tickets are not confirmed. This reduces uncertainty and stress, particularly for those traveling from distant locations.
Pilot Project and Expansion
Indian Railways has already begun testing a system where reservation charts are prepared 24 hours before a train's departure. The Prayagraj-Delhi Humsafar Express was the first train to implement this change. The initiative is part of a broader effort under the Digital India initiative and passenger-centric reforms. The North Central Railway plans to extend this system to premium trains like Rajdhani, Mail, Express, and Superfast services.
Impact on Ticket Cancellations and Refunds
The shift in charting time also affects cancellation and refund policies. Currently, the window to cancel tickets and receive a refund closes as the 24-hour chart preparation time approaches.
Benefits of the New System
